Privacy Policy

1. Introduction

Tech Jump LLC ("Tech Jump," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://tech-jump.com or engage our software development services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in several ways:

• Information you provide directly — name, email address, phone number, company name, and any other details submitted through our contact form, email correspondence, or discovery calls.
• Automatically collected data — IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages, collected via standard web server logs and analytics tools.
• Cookies and similar technologies — small data files placed on your device to improve your experience and help us understand site usage.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule discovery calls and manage client onboarding
• Send project updates, proposals, and invoices
• Improve our website content and user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Sharing of Information

We may share your information in the following circumstances:

• Service providers — trusted third-party vendors (e.g., Calendly for scheduling, email providers) who assist in operating our business, subject to confidentiality obligations.
• Legal requirements — if required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. SMS Communications

We may use your phone number to send SMS messages including project updates, appointment confirmations, and other service-related communications. You may opt out at any time by replying STOP to any message. Standard carrier message and data rates may apply. For assistance, reply HELP or email us at info@tech-jump.com.

6. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. You may configure your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain parts of our site. We do not use cookies to collect personally identifiable information without your knowledge.

7. Third-Party Services

Our site may contain links to or integrations with third-party services (e.g., Calendly, Google Maps). We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies. Use of those services is governed by their own terms.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the Internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

11. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal obligations
• Opt out of certain data uses

To exercise any of these rights, please contact us at info@tech-jump.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: